This place continues to exceed my expectations year after year. I don't go anywhere else because the level of service I receive at Back In Balance is second to none. The experience is tailored to the customer's needs. There is no cookie-cutter massage routine done here! Rates are very fair, but there are also frequent specials to enjoy as well if you join the e-mail list.
Kristin is one of the most beautifully genuine people I've ever met. She is so generous with her knowledge and truly wants everyone to experience their best level of wellness. She is also very receptive to any problem areas I may require more focus on. I'm routinely inquired about the level of pressure, the room temperature, and the overall experience. These are always adjusted to my preferences if needed, though Kristin always seems to remember these from my previous visits!
I've encountered a wealth of ailments over recent years, ranging from whiplash injuries to migraines to knee reconstruction... and my experiences at Back In Balance have always been instrumental in my healing and recovery. Don't let Kristin's kindness and gentleness deceive you... she is strong! When I need deep tissue work done (which seems to be almost all of the time!) she can accommodate and sustain that level of pressure for the entire service.
After each visit, I leave Back In Balance feeling want for nothing... except to book my next appointment!
There's a reason this place is voted the best in Milwaukee.
Kelsi S. (client since 2010)
I have been a client of Back In Balance for a few years and have nothing but great things to say. I have had two other Therapeutic Massage locations I have used in the past , and by far Back In Balance makes me feel the most welcome and taken care of.
I suffered a gunshot to the wrist 45 years ago and sustained massive nerve damage. Along with the injury came lack of movement and nerve pains that are unbelievable. To let someone work on this made me quite apprehensive at first, but now I have monthly therapy through massage and I find I am much more comfortable with everyday life.
I have been going here for some time now......it is a quaint place where the staff is very caring about how you are feeling and how to address the issues that will will get you to feeling like yourself again....that's why they have won their award for 5 years now.....
I found Back in Balance with some coupon/discount program and was a little unsure when I first arrived. The location was very clean and comfortable.
I spoke with Jamie and she did a pretty thorough consultation. She really listened not only to what I told her but to my muscles once she started the massage. She found knots I didn't even know I had and worked then right out. I have been going to see Jamie as often as I can for a couple years now. Whether is for aches or pains, an injury or just to relax, Jamie does an awesome job and you will not be disappointed with her. She really listens and cares about her clients health and well being.
Back in Balance has convenient online scheduling as well as gift certificates. They have weekend and evening hours as well so there is really no excuse to visit Back in Balance.
I was diagnosed with osteoarthritis in my spine about 2 years ago which translates to bone spurs between my C4 and C5 in my neck. My range of motion became more and more limited as well as pain most of the time. My doctor really had no good suggestions. I tried physical therapy for awhile but didn't find help so I gave that up. I then tried 14 sessions of acupuncture (2 months) but to no avail. The acupuncturist was surprised it didn't do anything to help!! I became a client of BIB at least 2 or 3 years ago when my daughter gave me the gift of a massage. I could only come in to BIB once every 2-3 weeks after that but in early winter of 2013 decided to try a weekly massage with Kristin to see if frequency of massage helped my problem. IT HAS!!! I feel my range of motion is much better than before and I have days when neck problems aren't the first thing I'm aware of!! I am "addicted" to Back In Balance and and hate to miss one week. I so appreciate the help I've found and recommend massage to anyone with issues you've not resolved other ways.
I have been going to Back in Balance for about three years and have noticed a tremendous difference in how I feel. I used to feel that massages were a luxurious indulgence and have since altered my thinking. I find them very therapeutic. I no longer get a full body massage, but instead concentrate on my neck, shoulders and back, which are my major problem areas. If I wait too long in between massages, the tightness returns and restricts my range of motion. I highly believe in the benefits of routine massages and love Kristin and Back in Balance so much that I travel over 50 minutes to get there. I have tried other places nearer to my house but no one comes close to the personalized service Kristin provides.
I have had many massages in my life, I feel that one of the best ones was with Jamie. She seemed to know exactly where I had tightness and she was able to release that pain. She was great and I felt great a couple of days later. The knots were gone. Thank you.
I have been seeing Jamie at Back In Balance for 2 years & love her. I typically have general relaxation massages but occasionally have problems with my neck. She has always done a wonderful job & I always feel much better afterwards. Highly recommend her!
Jamie is a talented professional. She modifies each massage session to address problem areas as well as stress relief. Back in Balance has helped my flexibility and comfort and improved my overall wellness.
Kristin is absolutely fantastic. I have chronic mid and upper back pain from my occupation. I have been to numerous massage therapists and not one of them is as therapeutic as Kristin. She targets the problem areas and keeps communication open throughout the appointment, acknowledging feedback. I am so glad I found her, she has helped ease my pain tremendously.
Kristin does a great job assessing my individual needs and modifying her treatment to meet my needs. She is always friendly and thorough.
All of my experiences at Back in Balance Therapeutic Massage have been great! Jamie is incredible at what she does and she really cares for her clients. You can tell she wants to make sure she is helping with all of their needs. As someone who is on their feet all day and constantly moving, I appreciate someone that knows what they're doing and getting great service! I also love that I can book online and see what is available in her schedule. I look forward to my next massage!
Laura, Owner, 9Round New Berlin